Self-Service Portal
1.4.4
Self-Service Portal is the mobile version of Service Management Automation service portal in MicroFocus SMA suite. Via this application, user can:
1. Search service or support offerings, knowledge articles and news
2. Browse the service or support offerings
3. Create new service or support request
4. Approve or deny requests
5. Accept or reject resolved requests
6. Smart Ticketing and virtual agent support
IMPORTANT: This software requires connectivity to the Micro Focus Service Management Automation Suite. You may activate the mobile app by scanning a QR code from your company’s Service Management Automation Service Portal web site. You may also contact your IT administrator for an activation URL.
1. Search service or support offerings, knowledge articles and news
2. Browse the service or support offerings
3. Create new service or support request
4. Approve or deny requests
5. Accept or reject resolved requests
6. Smart Ticketing and virtual agent support
IMPORTANT: This software requires connectivity to the Micro Focus Service Management Automation Suite. You may activate the mobile app by scanning a QR code from your company’s Service Management Automation Service Portal web site. You may also contact your IT administrator for an activation URL.
Celkové hodnocení
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Souhrnné informace o Self-Service Portal
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Verze programu
1.4.4 -
Autor
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Potřeba instalace
ano -
Velikost souboru
46,52 MB -
Systémové požadavky
Aplikace pro: iPhone, iPad -
Jazyk
- Angličtina ,
- Čínština ,
- Dánština ,
- Egyptština ,
- Francouzština ,
- Holandština ,
- Italština ,
- Japonština ,
- Korejština ,
- Němčina ,
- Polština ,
- Portugalština ,
- Ruština ,
- Řečtina ,
- Španělština ,
- Švédština ,
- Turečtina
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Poslední aktualizace
13. 5. 2020
