Improving CX through conversational data integration
Welcome to Hearsay: a ‘do-it-yourself’ platform that helps you have your own customer conversations. It helps you set up your projects, recruit your customers, delivers a conversation flow, records and stores the conversation data marking lots of wow moments and finally delivers you a summary to drop into your own report.
It essentially integrates your conversational data (your small data) with your big data to help understand your customers at a deeper level, improving your brand’s customer experience.
Pro hodnocení programu se prosím nejprve přihlaste