Guesto 1.0

Optimize your hotel’s guest services through cutting-edge platform allows the management to effectively track guest satisfaction KPIs, delegate & monitor the tasks, increase staff efficiency and accordingly improve overall hotel’s rankings on review channels.

The platform provides the following tools to effectively manage service-resolution processes:

Mobile Application
• Quick access to daily guest satisfaction performance
• Automatic notifications on incidents & complaints • Effective satisfaction management tools

Web Interface
• Access all reporting tools
• Summarize daily KPIs and track performance
• Discover service recovery opportunities