Freshcaller 1.4.3

Features of our call center software
Calls: Make and receive calls at your convenience.

Agent presence status: Set your availability by toggling between being online and offline from within the app.

Recent calls: Directly engage with your most recent callers from the list of recent calls

On-call functions: While on call, you can mute or put your call on hold to provide a clean customer experience.

Tickets: Convert your important and unresolved calls as tickets in Freshdesk.

Benefits of Freshcaller
No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.

One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.

Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.

You can try it out for a period of 14 days for free. Check out our pricing plans.