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 KIX Field Agent 1.0

Kix Field Agent enables you to process tickets assigned to you in your KIX Service Management System, also while being offline. Information linked with the ticket, such as assets/config items, knowledge base articles or case history of the ticket are available for offline use.

- risk assumption
- decline/accept tickets for processing
- checklist use
- take notes with photos
- automatic time accounting
- task closure/finalization
- work reports for your customers and internal use
- view knowledge base articles related to your tickets
- view device/asset information related to your tickets
- view customer/contact information of your ticket
- show and navigate to the customers address by using your navigation app
- send email regarding the ticket from your mobile device
- search in assigned tickets
- notification for ticket reminders
- grouping by priority


Requires KIX version 18. The systems backend server must be reachable by your mobile device via HTTPS.

Celkové hodnocení

Průměr hodnocení
3

Pro hodnocení programu se prosím nejprve přihlaste

  • Přejít do App Store

Souhrnné informace o KIX Field Agent

  • Verze programu

    1.0
  • Autor

  • Potřeba instalace

    ne
  • Systémové požadavky

    Aplikace pro: iPhone, iPad
  • Jazyk

    • Angličtina
  • Staženo

    0× celkem
    0× tento měsíc
  • Poslední aktualizace

    14. 5. 2020

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